Privacy Policy

1. Scope of This Policy

This Privacy Policy explains how Legacy Pallet Liquidators may collect, use, store and disclose information when you visit our website, submit a contact or quote request, communicate with us, or purchase wholesale inventory.

2. Information We May Collect

Depending on how you interact with the website, we may collect information you provide directly, including:

• Name and business name
• Email address
• Phone or WhatsApp number
• Delivery ZIP/postal code and shipping-related information
• Product, pallet, truckload or bulk-inventory interests
• Order, quote and invoice information
• Messages, questions and other information you voluntarily send to us

3. Information Collected Automatically

When you use the website, certain technical information may be collected automatically by the website, hosting environment or analytics technologies. This may include IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, and general interaction data.

4. How We Use Information

We may use information to:

• Respond to inquiries and quote requests
• Discuss pallet, truckload, bulk or container inventory
• Prepare invoices, order information and shipping details
• Communicate about availability, delivery or fulfillment
• Operate, maintain and improve the website
• Prevent fraud, abuse or security incidents
• Comply with legal, tax, accounting or regulatory obligations

5. Quote, Order & Shipping Information

When you request pricing or place an order, we may use your contact, delivery and receiving information to prepare a quote, coordinate freight, confirm commercial or residential delivery requirements, and communicate about the transaction.

Freight providers or other service providers may receive information reasonably necessary to perform the requested service.

6. Email, WhatsApp & Other Communications

If you contact us by email, WhatsApp or another communication channel, we may retain the messages and associated contact information for customer service, transaction support, recordkeeping and fraud-prevention purposes.

Third-party communication platforms may process information under their own privacy terms and policies.

7. Cookies & Similar Technologies

The website may use cookies, local storage or similar technologies for functionality, analytics, performance measurement and user experience. Some third-party services may also set or read cookies or similar identifiers.

8. Analytics & Website Measurement

Legacy Pallet Liquidators may use analytics or measurement tools to understand website traffic, page performance, device usage and how visitors interact with the site. Analytics providers may process technical or usage information according to their own privacy policies.

9. When Information May Be Shared

We do not need to sell personal information in order to operate this website. Information may be shared when reasonably necessary with service providers supporting hosting, analytics, communications, freight, payment processing, security, professional services or transaction fulfillment.

Information may also be disclosed when required by law, legal process, regulatory request, or when reasonably necessary to protect rights, property, security or prevent fraud.

10. Payment Information

Payment methods and instructions may vary by transaction. Where a third-party payment processor or financial service is used, that provider may collect and process payment information under its own terms and privacy policy.

Legacy Pallet Liquidators should not request that buyers send sensitive authentication information such as account passwords or full payment-card credentials through ordinary email or WhatsApp messages.

11. Data Retention

Information may be retained for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, supporting orders, maintaining business records, resolving disputes, preventing fraud and meeting legal, tax or accounting requirements.

12. Data Security

We use reasonable administrative and technical measures appropriate to the nature of the information we handle. However, no website, transmission method or storage system can be guaranteed to be completely secure.

13. Privacy Choices & Requests

Depending on applicable law and your location, you may have rights or choices concerning access, correction, deletion or use of certain personal information.

To submit a privacy-related request, contact us using the information listed below. We may need to verify the request before taking action.

14. Children's Privacy

This website is intended for business and wholesale purchasing purposes and is not directed to children. We do not knowingly seek to collect personal information from children through this website.

15. Third-Party Websites & Services

The website may contain links to third-party websites, social platforms, payment services, freight providers or other external services. Legacy Pallet Liquidators does not control the privacy practices of those third parties. Review their privacy policies before providing information directly to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy as the website, services, technology or legal requirements evolve. The effective date shown near the top of this page identifies the current published version.

17. Privacy Contact

Questions or requests concerning this Privacy Policy can be directed to Legacy Pallet Liquidators.

• Email: sales@legacypalletliquidators.com
• WhatsApp: +1 (409) 539-6265
• Displayed location: Dallas–Fort Worth, Texas